LuggageTribe
SMS / Text Messaging Consent
Account & shipment notifications
Where your phone number is collected
Your phone number is collected in the following locations:
- Registration form: when you create an account, in the Phone Number field.
- Profile settings: when you update your profile information.
- Google registration: when completing registration via Google OAuth (when enabled).
Important: SMS consent is collected directly in the registration form next to where you enter your phone number. The consent checkbox appears immediately below the phone number input.
What you're consenting to
By checking the SMS consent checkbox, you agree to receive SMS/text messages from LuggageTribe regarding:
- Account notifications: login alerts, password resets, account updates
- Shipment updates: trip confirmations, status changes, delivery notifications
- Transaction alerts: payment confirmations, payout notifications
- Service updates: important service announcements and reminders
Note: SMS consent is optional. You can create an account without providing consent. Consent is not required to use LuggageTribe services.
Important information
- Message frequency: may vary based on account activity and shipments. You may receive messages daily, weekly, or as needed.
- Message & data rates: standard carrier rates may apply. LuggageTribe does not charge for these messages.
- Opt-out: reply STOP to any message, or opt out in account settings.
- Help: reply HELP or contact support@luggagetribe.com.
Privacy & security: your phone number and consent status are stored securely and used only for the purposes described above. See our Privacy Policy.